I own the LiftMaster garage door opener for approximately 8 months, and it works fine. However, the App is the problem. In theory, the concept is amazing — to open your garage door remotely. However, if it would be more reliable, then it would be worthy of more stars. There is a glitch that doesn’t always alert you when the door has either opened or closed, causing you to panic if you are away from your home and see one alert without the other. The second glitch causes an error message that doesn’t allow you to close the door and forces you to “reset” it by manually pushing the Liftmaster button. Well, if you are remote, there is no way to manually reset it, so your garage door remains open while you are not home. The third glitch keeps you waiting in permanent hourglass mode until the app times out so you are unable to open or close the door. Please update the app to fix these bugs. It needs to be more reliable > 60% of the time. The 40% of the failures can be detrimental if you are not home to do the fixes that are required.

Didn’t buy the unit because of the wireless ability, but after the unit was installed I figured the connection would be handy. Installed a router extension device to insure good signal strength. Confirmed wireless signal was good, with both my iPhone as well as an Alexa unit; both indicate strong signal. So I follow the menu instructions, get the garage door opener connected to the wireless and everything looks fine. Open the garage door from the smart phone app and thought, yeah this is pretty cool. Then suddenly the signal on the app shows no connection to the wireless and the garage door no longer responds. I repeat the install procedure several more times, each time with the same result;the wireless will stay connected for maybe up to one minute and then disconnects. So I call the garage door company that installed the LiftMaster unit and they have a technician come out. After he tries and gets the same result several times he tells me that, “the wireless devices in these openers really aren’t very good, the technology is way behind the times, and you’re just not gonna be able to use the wireless feature”. End of story. WTH?? I needed a garage door opener capability for my H-D bike, so spent another 40 bucks and bought a small profile remote opener. While I don’t really absolutely need this the app feature, it still pisses me off that it doesn’t work.

I really like it since I live in a town home and the neighbors garage is under no bedroom and so it sometimes makes it hard to decipher whose garage it is so it gives me the ease of mind that it’s not my house and I have been able to open it from work one day when someone was dropping stuff off at the house and that was awesome! I love that it was a timer and everything, there have been a few times now that forever reason it had to think about whether or not there was an internet connection with it and it couldn’t connect so I had to unplug it and reply it back I and that worked, I also reset my one garage opener for my parents house for it to do my house and their house and so now I have that as a back up, next I just need to find something similar for the front door lock with being that I like to go on walks and my car doesn’t take a key I don’t always think about my keys and I’m soon going to be a first time mom and I’m sure there will be many times that I run out the garage to walk the baby and it will be super nice to not have to worry about anything other then my phone, definitely would recommend it!

We have 2 garage door openers and a gate opener. When we first installed these about 6 months ago I was just looking for reliable equipment and thought the remote control through the AP feature was a joke. I was thinking “come on, does your garage opener really need to be hooked up to the internet “. What will they think of next - a toilet you can flush from a 1,000 miles away. Well, was I wrong. About a month after installing this equipment I decided to get the AP going. It turns out to be a very useful feature. We travel a lot and for the last 3 months we have been doing a lot of remodeling at that house. I can’t tell you how many times I have opened the gate and garage doors for workmen from 300 miles away. Every night I can check to see if everything has been closed and locked up. The AP also alerts me if I forget to close the gate or garage doors at night. A really nice safety feature. Bottom line is that it works reliably and has turned out to be one of the most useful pieces of home automation that we have.