★ ★ ★ Teamwork Desk Overview 6y5t1z
What is Teamwork Desk?
The Teamwork Desk helpdesk app allows s to manage their help desk on the go with full dashboard access. It enables s to create new tickets and reply to existing tickets while they are away from their desk. The app also allows s to quickly assign and manage requests with bulk updates on ticket priority, status, inbox, and much more. s can add private notes to tickets to collaborate with their team, review and sign-off on replies from agents enrolled in training, generate time logs on all replies, search tickets, manage agents, customers, and company profiles, and create tasks directly in their linked Teamwork Projects installation.
Software Features and Description 631q49
1. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
2. customers from anywhere, at any time with the Teamwork Desk helpdesk app.
3. Liked Teamwork Desk? here are 5 Business apps like TradeDesk by Ticketmaster; Jump Desktop (RDP, VNC, Fluid); GoToAssist - Service Desk; iRemoteDesktop Lite;
and install Teamwork Desk on your computer 603523
GET Compatible PC App
| App |
|
Rating |
Maker |
| Teamwork Desk |
Get App ↲ |
20
2.05
|
TeamworkPM |
Or follow the guide below to use on PC:
Select Windows version:
- Windows 10
- Windows 11
Install Teamwork Desk app on your Windows in 4 steps below:
- an Android emulator for PC:
Get either Bluestacks or the Here >> .
- Install the emulator:
On your computer, goto the s folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
- Using Teamwork Desk on PC [Windows 10/ 11]:
- Open the Emulator app you installed » goto its search bar and search "Teamwork Desk"
- The search will reveal the Teamwork Desk app icon. Open, then click "Install".
- Once Teamwork Desk is ed inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Teamwork Desk.
- Now enjoy Teamwork Desk on PC.
Get Teamwork Desk on Apple macOS
on Android: Android
Teamwork Desk functions 1e4wj
- Full dashboard access
- Create new tickets and reply to existing tickets
- Bulk updates on ticket priority, status, inbox, and more
- Add private notes to tickets
- Review and sign-off on replies from agents enrolled in training
- Generate time logs on all replies
- Search tickets
- Manage agents, customers, and company profiles
- Create tasks directly in linked Teamwork Projects installation.
✔ Pros: 726d2r
- The app is a good companion to TWP.
- It allows s to create tickets and do mentions.
☹ Cons: 4m121p
- There are no notifications, which is a crucial feature for a ticketing system.
- s cannot change times, which can be inconvenient.
- The app has limited sorting and filtering options.
- The app has experienced bugs, including a bad JSON message and authentication issues.
- The lack of push notifications is a major issue for IT professionals who rely on quick responses to tickets.
Top Pcmac Reviews p5s3l
No notifications
By Afthartospsychi1 (Pcmac )
It does an alright job. But there is no notifications and no ability to change times. These are two improvements that would really help the experience
Bad JSON message has locked me out of App
By Xanderleo (Pcmac )
About two weeks after ing the app, I started receiving a bad JSON message. I flagged it for and they said they filed the bug. Then a week after, the app hiccupped. And reverted to the screen. I went to sign back in and it said it was authenticating and then nothing happened. If I put in the wrong , I get an error message. But when I put in the right it never actually logs in. Not only that but when I try to access the website from my iPhone it tries to load the page but instead loads a white screen. So the only place I can access tickets is from my desk — other than being alerted and responding through the email on my phone. 😕 Needs a lot of work.
No Notifications?? Seriously??
By Matthew Hauri (Pcmac )
A HUGE part of being skilled as an IT professional is having a quick response to tickets. We in the IT industry rely heavily on our ticketing system letting us know the exact time a request for our help is sent. Quite frankly, I would be embarrassed if I made a ticketing system that didn't properly notify its s. There is no logical reason why this app shouldn't have Push Notifications. Please fix.
Love TWD but not a fan of the app
By docwisdom (Pcmac )
We use TWD all day every day and it’s a great companion to TWP. But I can’t say much about the app. I would love the ability to create tickets, do mentions, sort and filter better. Hopefully we will see more feature parity in the mobile apps soon.
PC Apps 
